Press & Media


Date Press Release
August 1, 2017 SysAid Introduces Remote Support Powered by TeamViewer
March 7, 2017 SysAid Ranks #3 in Capterra List of the Top 20 Most Popular ITSM Software
February 22, 2017 SysAid Named a “Master” in 2017 FrontRunners Quadrant for Help Desk Software
November 8, 2016 SysAid Awards Booths’ IT Department a Free Day with ITSM Consultant Stuart Rance
October 13, 2016 SysAid Named a Leader in the “FrontRunners Quadrant” for Help Desk Software
August 16, 2016 SysAid Named ITSM Category Leader in GetApp® Q3 2016 Ranking
November 4, 2015 SysAid Unveils ITSM Business Intelligence Powered by Qlik®
June 3, 2015 SysAid Mobile Asset Management Add-On and App
June 3, 2015 SysAid Integration with Bomgar for remote support
December 11, 2014 Survey shows that new skills are required for the future of IT
December 3, 2014 SysAid reveals iPad App for it's IT service management software
July 28, 2014 SysAid named a leader in Forrester IT service management report
June 18, 2014 SysAid recognized for providing outstanding customer service
May 20, 2014 SysAid considered for award for outstanding customer service
April 11, 2014 SysAid discovers security threat exposure in Windows XP
March 24, 2014 SysAid Patch Management Tool Automates and Customizes Updates
March 7, 2014 SysAid named Cloud IT service management solution of the Year
January 31, 2014 SysAid announces 15% growth in its customer base
January 2, 2014 SysAid integrates with GFI Software for Patch Management
December 11, 2013 Peer 1 Hosting Support SysAid with its Growing Base of Cloud Customers
July 22, 2013 Maccabiah Games Selects SysAid to Power 2013 Mega Event Information and Data Center
July 1, 2013 SysAid Launches Intuitive UI Designed to Improve IT Service Management (ITSM) Experience
June 11, 2013 Western Illinois University Deploys SysAid to Manage IT Services for its 15,000 Staff and Students
June 4, 2013 Global Windows 8 Market Share Shockingly Low Among Enterprises
April 23, 2013 SysAid Founder Israel Lifshitz Predicts 80% of New Customers will Adopt Cloud Platform by End of 2013
April 4, 2013 Restaurant Brands Ltd. Selects SysAid to Serve Up Its IT Service Management Operations
March 13, 2013 Palace Entertainment Makes a Splash with SysAid
February 27, 2013 SysAid Announces New Executive Appointments
January 15, 2013 SysAid Now Boasts Tens of Millions of Users, As Company Looks Ahead to 2013
December 19, 2012 Realty ONE Group Selects SysAid Software for IT Operations
November 13, 2012 SysAid Enters First Japan Strategic Reseller Partnership with ESECTOR
October 23, 2012 SysAid Fully Compatible with Windows 8
October 23, 2012 Schweppes Zimbabwe Selects SysAid’s IT Service Management Software
October 15, 2012 SysAid Conquers Final Frontier Of Asset Management With Integrated Mobile Device Management Capabilities
July 31, 2012 Swissport Selects SysAid to Support IT Service Management Operations in the U.S.
July 29, 2012 Johns Hopkins University Selects SysAid to Manage IT Help Desks and Asset Inventories
July 4, 2012 SysAid Appoints New CEO
May 30, 2012 SysAid Expands Operations with Opening of Brazil Office
May 15, 2012 SysAid Awarded ITIL V3 Best-Practice Certification from Pink Elephant
February 28, 2012 SysAid Surges Past 100,000 Worldwide Customers
February 14, 2012 SysAid Launches SysAid IT 8.5, Improving Key Dimensions of the IT Service Management Experience for Admins and End Users Alike
February 1, 2012 SysAid Introduces CSS 3.5 Helpdesk, With Focus on Enterprise
November 8, 2011 SysAid’s IT Help Desk Software Selected by the National Institute of Mental Health (NIMH)
October 25, 2011 mothers2mothers, Dedicated to Preventing Mother-to-Child HIV Transmission, Wins SysAid's iPad 2 Sweepstakes
July 12, 2011 SysAid Launches New IT Helpdesk & Asset Management Solution for K-20 Educational Institutions
June 29, 2011 Personal Letter from SysAid CEO & Founder
June 23, 2011 SysAid Technologies Shortlisted For the 2010 Techworld Awards
June 7, 2011 SysAid Launches iPad 2 Sweepstakes, Putting "Money Where its Mouth Is" As It Backs Claim as World's Leading "Mobile" ITSM Company
June 1, 2011 SysAid Unveils CSS 3.0, Its Most Optimized and User-Friendly Customer Service Support Platform to Date
May 24, 2011 SysAid Takes Training Wheels Off Mobile IT Help Desk Administration
April 5, 2011 SysAid's IT Helpdesk Platform Selected by 70 Financial Institutions in 2010
March 22, 2011 SysAid Becomes First ITSM Provider to Launch IT Help Desk Application for Windows Phone 7
January 4, 2011 SysAid Launches Customer Service Software (CSS) Applications for Blackberry, iPhone and Android
December 13, 2010 2010: The Year SysAid Brought The HelpDesk to The Mobile World
December 1, 2010 SysAid Technologies Unveils Live Chat Solution for Real-Time Internet Customer Support
November 10, 2010 SysAid Launches SysAid IT 7.5, the Latest Release of its Intuitive and Simple Help Desk Software
October 4, 2010 SysAid Launches Version 2.5 of Customer Service Support (CSS) Software With 80 Enhancements
September 21, 2010 With Launch of Android IT Help desk App, SysAid Becomes World's First IT Service Management Company with Solutions For All Leading Mobile Technology Platforms
August 10, 2010 SysAid Technologies Launches BlackBerry Mobile IT Management Solution App, Becoming World's First IT Service Management Company with Applications for BlackBerry and iPhone
June 14, 2010 SysAid Technologies Expands Overseas with Opening of Australian Subsidiary
June 8, 2010 SysAid Launches iPhone Application for Mobile IT Management, Enabling IT Professional to Manage Service Requests Anytime, Anywhere
May 24, 2010 SysAid Launches New 7.0 Version of SysAid IT Help Desk Software
January 26, 2010 SysAid to Host Its First Ever Technology Conference at MGM Grand Las Vegas in April
January 19, 2010 With Launch of CSS 2.0, SysAid Technologies Revolutionizes Customer Service Departments for Small and Medium Businesses
January 5, 2010 SysAid Technologies Relocates Corporate Headquarters
December 19, 2009 SysAid Registers Record Growth in 2009 As More Than 16,000 New Organizations Select Company's Innovative Software
November 23, 2009 SysAid Launches SysAid IT 6.5 and Unveils First-Ever Integrated IT Help Desk Live Chat
October 19, 2009 SysAid Launches Beta Version of SysAid IT 6.5: The Company's Latest IT Help Desk and Asset Management Software
October 12, 2009 Berkshire Hathaway's Clayton Homes Selects SysAid's ITIL Package to Manage and Transform its IT Environment
September 22, 2009 SysAid Surpasses 55,000 Customers